tgtag-genie
Built for Indian D2C & SaaS support teams

Your support inbox, triaged automatically — for under ₹1000/mo

tag-genie auto-tags every ticket, email and WhatsApp query — refund, shipping, bug, sales — and routes it to the right person with a ready reply. Cheap small-model inference undercuts Zendesk AI add-ons by 10×.

Free for 100 messages/month. No credit card.

Auto-tag every message

Refund, shipping, bug, sales, account — tag-genie reads each ticket, email or WhatsApp query and labels it in milliseconds. No rules to maintain.

Route to the right person

Each tag maps to a team and a canned reply. Urgent and angry messages get flagged so nothing rots in a shared inbox.

10× cheaper than Zendesk AI

Small-model inference means we don't pass on frontier-model bills. Triage thousands of messages for under ₹1000/month.

From chaos to clarity in three steps

1

Connect or paste

Drop in your last 500 tickets, emails or WhatsApp chats. No integration needed to start.

2

See live triage

Every message is tagged, scored for urgency, and sorted into a clean dashboard.

3

Reply faster

Hand each message to the right person with a ready-made reply. Cut first-response time in half.

“We were forwarding 200 WhatsApp messages a day by hand. tag-genie sorts them before our first chai.”

— Pilot user, D2C skincare brand · Bengaluru

Simple pricing, priced for India

Pay in ₹ or $. Start free, upgrade when your inbox grows.

Free

For trying it out

₹0/mo

$0/mo for global cards

  • 100 messages / month
  • All 6 auto-tags
  • Live triage dashboard
  • Canned replies
Start free
Most popular

Pro

For growing support teams

₹999/mo

$12/mo for global cards

  • 5,000 messages / month
  • Everything in Free
  • Urgency detection
  • Team routing
  • Email support
Get Pro

Unlimited

For high-volume inboxes

₹2,499/mo

$30/mo for global cards

  • Unlimited messages
  • WhatsApp integration
  • Zoho Desk integration
  • Priority support
  • GST invoices
Go Unlimited

Razorpay (UPI/cards/netbanking) & Stripe checkout · GST-compliant invoices · cancel anytime.

Stop sorting tickets by hand

Paste 5 messages and watch tag-genie triage them right now — no signup, no card.

Try the live demo